Client Care Specialist

Job Duties

Principal job duties will be providing direct client support via inbound and outbound phone and email inquiries with our clients. You will assist clients in resolving data quality questions and researching transaction activity using our internal administrative systems. Data entry and system analysis will also be an important part of your role at Syrus.

Skills/Abilities

  • Excellent oral and written communication skills
  • Ability to understand and communicate numerical data in a concise fashion
  • Strong organizational and interpersonal skills
  • Reliable and punctual
  • Ability to work independently while being part of a team oriented environment
  • Ability to multi task while paying close attention to detail

Other Requirements

  • This is a full time position that requires weekend availability
  • A 2-yr degree or related experience is preferred. Experience in the area of computer science or restaurant/hospitality management is highly desirable
  • Must be proficient in all basic computer operations and skills (i.e. typing, MS Office applications, Word, Excel etc)

We offer a competitive salary and attractive benefits including health/dental/life insurance, paid vacation and holidays, and a 401(k) savings plan. Please no phone calls, recruiters, or agencies. An equal opportunity employer M/F/V/D

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